1. What are the shipping rates and surcharges?
– Shipping rates are calculated based on weight, dimensions, and destinations.
2. How do I check my shipping fee when placing an order?
– You can see the shipping fee at the product page if applicable. Final shipping fee is only confirmed at checkout page.
Important: Vouchers and automatic discounts do not apply to shipping fees, unless otherwise stated.
3. How can I know exact date and time of the delivery?
– We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, your shipping destinations and the courier delivery schedule in your location.
4. Can I cancel my order after order have been shipped?
– Once the items have been shipped we won’t accommodate to your cancellation request.
5. Can Omeco (M) Sdn Bhd deliver to my office?
– We will deliver your order following the address you provide during checkout, whether it is your house address or office address.